Thursday, July 15, 2010

Eyeko Graffiti Eyeliner Pens in "Black, Brown, Navy Blue, Purple" (Review & Swatches) and Eyeko Customer Service

Repurchase: Yes
Price: $8.00 each ($21.00 for set of 4)
Product: 9/10
Packaging: 8.5/10
Value: 8/10
Overall Grade: A-
I've seen so many bloggers review Eyeko's Graffiti Eyeliner Pens and I finally gave in. I ended up getting the set of 4 -which is a lot cheaper than buying all 4 shades individually.
The Packaging: These liners are packaged like those fancy pens that you'd buy at Sanrio or some other cute Japanese store. They're all silver with silver caps and decorated with stars and hearts.
The felt tip is very thin so if you want a thicker liner, you'll have to do 1 layer, then a 2nd layer above that (to thicken the line), and then another layer, and so on. Also, the tip is incredibly stiff and un-flexible unlike the other felt tip liners I've tried. It's sort of like using a regular ultra fine Sharpie to line your eyes. I do wish the tip was more flexible so that it wouldn't feel so hard on my eyelids.
The Product: Application is a breeze because of the thin felt tip but it does feel slightly uncomfortable since the tip is so stiff. The liner is fairly budgeproof and doesn't come off easily with just water (unless you rub really hard) -makeup remover is the best, easiest route for these.
For me, the liner stayed on perfectly throughout the day -even with my watery eyes. I also took a 3 hour nap and it stayed on without budging. However, when I fell asleep (for the night) with it on, I woke up 7 hours later to find that it faded a bit at the outer corners of my eyes. Also, if you’re going to be viciously rubbing your eyes, it will rub off but not in a smudgy, messy way –it’ll sort of just flake off and look like nothing was ever there. Just slightly rubbing your eyes will not affect the liner.
The Color: The shades are all vibrant and pigmented.
1. Natural Brown- Dark chocolate brown.
2. Fierce Purple- Medium lilac purple.
3. Eye Brightening Navy Blue- Dark marine blue.
4. Jet Black- Deep black. (Not the truest, darkest black I've seen.)

Swatches..
Above (no flash) from left: Eyeko Graffiti Eyeliner Pen in Natural Brown, Fierce Purple, Eye Brightening Navy Blue, Jet Black (1 layer)
Above (no flash) from left: Eyeko Graffiti Eyeliner Pen in Natural Brown, Fierce Purple, Eye Brightening Navy Blue, Jet Black (3 layers)

Here's how it looks (applied) after 10 hours with no primer or anything.. (Sorry I forgot to take pics right after applying it.)
Above (with flash): Eyeko Graffiti Eyeliner Pen in Navy Blue (The Navy Blue is a lot more blue like in the swatch pic than in these pics. Also, notice how the only part that fade d a little was the outer wing and some of the top. Btw, I did applying it in a rush so it's not as neat as I would've wanted.)
Above (with flash): Eyeko Graffiti Eyeliner Pen in Navy Blue

Overall: I'm very happy with these liners and think they're a great buy. They're the best felt tip liners I've ever tried (in terms of how long they last) but there are cream, gel, and liquid options that will last longer. I like that each shade is vibrant and pigmented and that none of them run sheer. All in all some pretty good liners -except for the fact that the felt tips are just a little too pointy. Also, the price is right on point at 8 bucks a piece (or £5.00.) This is around the same price of most drugstore liquid liners.
Where To Buy: Eyeko

What do I think about their customer service?
I feel that aside from offering great products, a company's customer service is just as important -if not, maybe even more. First off, I have to say that the Eyeko package arrived from the UK to California within just 4 days of placing the order (that's very quick!) Shipping was $7.50 (all orders over $55 are free.) I guess that's fair since it's coming from another continent but that's over 1/3 the price of what I bought!
Secondly, I had entered a few codes during checkout (for 20% off and for free GWPs.) When I received my package, I was sad to see that there was no free gift! I quickly emailed Eyeko customer service (on July 1st) and then emailed again (when I got no reply) 2 days later. The next day, I got an email saying that Eyeko only accepts 1 code per order and because I already got 20% off my order, the free gifts with my ambassador code and "offer of the week" codes didn't qualify. I was pretty bummed out but didn't reply. A day later, I got 2 more emails (probably because I sent more than 1 email to customer service) explaining the same thing but was told they'd send me a gift after all because of the confusion! 5 days later, I got my free Eyeko "Tea Rose" polish -the offer of the week from 2 weeks ago.

Tea Rose Polish.. (Will swatch later)
Cute bag the liners arrived in. =)

6 comments:

  1. I just realized that...you buy a LOT of makeup! Lol! I realized that I have been reading a lot of haul reviews by you lately. You must have such a fantastic collection.

    That looks pretty darn good after 10 hours. I have been happy with my NYC liquid liner for $1.99 (even less when on sale) but after a long day of wear it does crack a bit.

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  2. LOL! Shhh.. I try to go unnoticed -especially when it comes to my mom, dad, and boyfriend!

    I'm really liking the Eyeko liners. I haven't tried the NYC one yet but I might -especially since it's only $1.99! Do they have different colors other then the standard black and brown?

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  3. They look very pretty, and I'm happy to hear they lasted so long! I'd like to try these too. A girl can't have enough liquid liners, right? ;)

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  4. A girl definitely always needs more liquid liners! =)

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  5. Well, one of the astonishing facts that threw me into bewilderment is that pens have been in existence for about a millennium now. True! Of course they were quite different from the pens we use today. This is quite evident from the old films in which you would have seen actors holding feathers or quills at ease between the fingers. The quills sported a pointed tip that was plunged into the ink and was used for writing.
    campo marzio fountain pen

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